Speed determines how fast content uploads, so if you're torrenting or streaming, you want the speed to be somewhat identical to your regular internet speed. Since a VPN encrypts your data, it usually takes a bit longer to send your data back and forth, which can slow down your connection. However, if your ISP deliberately slows down your connection (also known as throttling) a VPN might increase your internet speed. Testing a VPN is somewhat pointless because new servers pop up and affect speed. Your speed can also differ according to your location, so your speed test might not match ours. Having said that, we tested the speed in numerous locations to provide you with the average.
While most think that good support is only necessary when installing a VPN, there are many other instances where you might need customer support. Connecting to a specific server, changing your security protocol, and configuring a VPN on your router are all instances where support can come in handy. We check each VPN to see if support is available at all hours (even late at night), how fast they respond, and if they answer our queries.
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